Compass
AI-powered intake routing.
Compass uses AI and configurable rules to send every item to its best destination — production, stores, ecommerce, donation, or salvage.
The problem
What teams struggle with today
Every day, operators make thousands of subjective decisions about where a donated item should go. Small mistakes at intake compound into missed revenue, cluttered stores, and wasted labor downstream.
The solution
How Compass solves it
Compass turns your best merchandising decisions into rules the entire organization follows. Every item is identified with AI, routed to its highest-value destination — production, stores, ecommerce, donation, or salvage — and every decision is captured for continuous improvement.
Capabilities
Inside Compass.
Intelligent Product Recognition
Identify items from a single photograph.
Quickly identifies an item's category, quality, condition, brand, and estimated market value from one or more photographs using advanced AI technology.
- Photo-based identification
- Category recognition
- Quality and condition assessment
- Brand identification
- Estimated market value
Intelligent Routing
Route every item to its highest-value destination.
An advanced rules engine automatically recommends the optimal destination for every item based on configurable business rules. Example routes include Store, eCommerce, Outlet, and Seasonal.
- Routes determined by category, quality, condition, brand, estimated value, seasonality, keywords, and more
- Store routing
- eCommerce routing
- Outlet routing
- Seasonal routing
Rules Management
Build and tune routing rules without engineering.
Create, test, and manage routing rules through a simple administrative interface without software development.
- Intuitive rule management
- Flexible routing logic
- Unlimited routing rules
- Multiple routing strategies
- Rapid rule updates
- Organization-specific workflows
Operational Intelligence
Turn intake data into operational insight.
Every scan, recommendation, and routing decision is captured, providing complete visibility into intake operations and transforming operational data into actionable insights.
- Team performance
- Routing trends
- Rule effectiveness
- Category analytics
- Quality distribution
- Continuous improvement opportunities
Workflow
How it fits your operation.
- 01
Item arrives
- 02
AI Identification
- 03
Rules applied
- 04
Routed to destination
Outcomes
What it delivers.
Compass is measured by what it moves in your business — not by feature count.
Faster intake decisions
More consistent routing
Better item-level visibility
More ecommerce captured earlier
FAQ
Common questions.
- How quickly can we roll out Compass?
- Most teams are live in weeks, not quarters. We tailor configuration to your workflows during onboarding.
- Does it work with our existing systems?
- Yes — CashMonkey connects to major marketplaces, carriers, and ERPs. Custom integrations are supported.
- Is the AI decision support or does it act on its own?
- AI supports decisions; rules and human oversight stay in your control. You configure how much autonomy the platform gets.
- Can we start with one product and expand later?
- Yes. Every product works independently and shares a data model with the rest of the platform — so adding modules is additive, not disruptive.
The rest of the platform
Compass is one part of a larger whole.
We have utilized numerous enterprise-level software throughout our 11+ years in e-commerce and have always found them to overlook the specific needs of our niche business. CashMonkey is the first software to truly comprehend our needs and tailor a solution that meets all of our inventory and repricing requirements.
— Brian in Indiana
Ready to maximize the value of every item?
Book a Demo.
A 30-minute walkthrough tailored to your operation. Bring your questions on rollout, integration, and scale.
Book a Demo